Among the following, which is the most appropriate strategy to regain a client's interest after a no?

Providing additional information on the product is a highly effective strategy for regaining a client's interest after they expressed a "no." By offering more details, you can help address any misconceptions or concerns the client may have. Oftentimes, a client's initial refusal stems from a lack of understanding regarding the benefits, features, or safety of the tanning products. By elaborating on these points, you're able to clarify how the product can meet their specific needs or desires, which can reignite their curiosity and encourage them to reconsider their decision.

This approach also demonstrates your commitment to customer service, showing that you are invested in helping them make an informed choice. This thoroughness can build trust and rapport, making them more likely to engage with the product or service in the future.

While a loyalty program can be valuable, it may not address the immediate concerns that led to the initial refusal. Discussing a competitor's products could inadvertently make the client feel defensive or confused about your offerings. Encouraging them to tan without lotion may not be aligned with their preferences or best practices, which could further diminish their interest.